Formula Threads Pillows

Formula Threads Symmetry Pillow
Formula Threads Symmetry Pillow
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Formula Threads Symmetry Pillow
Formula Threads Performance Gel Pillow
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  • Who We Are

    FORMULA THREADS. Scientifically Sound. Sleep.

    Formula Threads is a premium brand of mattress protector products and pillows developed through extensive research and cutting edge technology. Formula Threads COOL Stream technology helps regulate body temperature by managing moisture and heat. This assists your natural sleep rhythm and promotes deeper, cleaner more rejuvenating sleep.

    Our Pillows

    The right pillow can do wonders for your sleep. We spend a third of our lives in bed (and how we sleep certainly affects the other two-thirds), so the humble pillow is actually quite the important purchase.

    Our Mattress & Pillow Protectors

    We know that life can be messy so rest assured, we have the products to protect your investment.

    Our Mantra

    Focus on quality, value, and building the best products for supporting a good night's sleep and its beneficial effects on your health. Cause no unnecessary harm to the environment. Continue to create and foster an innovative, forward thinking work culture focused on corporate responsibility. We work hard, do good, and sleep better.

    What Sets us Apart

    Quality & Comfort. A Better Experience.

    Formula Threads is a company run by people who are passionate about our forty winks. When it comes to sleeping, we're obsessed with superior quality and comfort. We like to care about all those little details, so that you don't have to.

    We’ve built our reputation by staying true to our values. We place our customers’ interests ahead of our own. While each product is unique, our process starts and ends the same way—listening to our customers and maintaining our integrity.

    A few all-nighters, and then numberless sleeps later, we have been able to create a truly outstanding selection of mattress accessories at a really great price. We’re proud of how far we've come, and we hope you’ll be as pleased as we are with our Formula Threads products.

    We always offer...

    • Free Ground Shipping on all orders
    • Easy Returns and Exchanges, because we stand behind what we make
    • Stellar Customer Service
    • Full Replacement Warranties*
  • FORMUAL THREADS WARRANTY

    Thank you for choosing a Formula Threads® mattress protector! Formula Threads® products are made with high performance materials to improve sleep by wicking away heat and moisture allowing your body to naturally regulate its temperature. This mattress protector is also waterproof, providing a clean barrier and adding life to your mattress.

     

    CARING FOR YOUR FORMULA THREADS® MATTRESS PROTECTOR

    Follow these cleaning instructions for optimal performance:

    • The Formula Threads® Mattress Protector is machine washable in hot water and should be dried on medium/low heat.
    • If drying on high heat be sure to reposition several times to avoid scorching.
    • Most detergents and pre-wash liquid stain removers can be used with the exception of those containing solvents or chlorine bleaches.
    • Do not iron or dry clean as this will void your warranty.
    • Between machine washings, the Formula Threads® mattress protector can be cleaned while still on the mattress by brushing or vacuuming.
    • Formula Threads® recommends washing the mattress protector once a month to avoid build-up of body oils.
    • For directions on cleaning a mattress please call Formula Threads® Customer Service. Do not attempt to clean your mattress with household cleaners as this will void the mattress protector warranty.
    • For additional cleaning and care tips or to register your warranty, visit our website at www.formulathreads.com.

     

    WARRANTY COVERAGE

    This warranty applies to the original purchaser of a new mattress and/or Formula Threads® mattress protector for residential use only and is not transferable. This warranty covers spills, stains, accidental cuts, rips and tears of the Formula Threads® mattress protector during normal use and covers all beverages and food normally consumed by humans and pets, and all bodily fluids from humans and pets except as specifically disallowed (see “Warranty Exclusions” below).

     

    GETTING SERVICE FROM FORMULA THREADS®

    If, within the ten-year period your Formula Threads® mattress protector requires replacement, a new protector will be sent to you via a courier along with pre-paid postage for return of the damaged or defective protector. Protectors must be returned within 30 days to maintain active warranty status. A replacement Formula Threads® mattress protector is covered for a period of ten years from date of delivery/pick up of your mattress at no charge. Warranty will be void if the original/damaged Formula Threads® mattress protector is not returned within 30 days of receipt of the replacement. Replacement of protector is limited to two (2) during the ten-year period. Mattress replacements/cleanings are limited to one per purchase. If, within the ten-year period, mattress ticking absorbs a stain through the Formula Threads® mattress protector that cannot be removed with a cleaner recommended only by Formula Threads®, Formula Threads® Warranty Claims Department will then arrange for a professional cleaning company to service the stained area at no charge to the original purchaser. Once a claim has been initiated, the service call must be arranged within ten business days and Formula Threads® or their service agents must be allowed access to the mattress in order to perform the necessary warranty work. If the authorized cleaning technician cannot remove the stain(s) on the mattress, Formula Threads® will replace the mattress or provide one of comparable quality (up to a $4,000 maximum) to the original mattress purchased. Delivery, tax, and miscellaneous charges are the responsibility of the consumer and/or selling retailer.

     

    QUALIFYING FOR SERVICE

    In order to qualify for the mattress service warranty, The Formula Threads® mattress protector must have been purchased with a new mattress that was delivered or picked up from the store where purchased. The mattress and Formula Threads® mattress protector must appear on the same invoice to qualify for warranty service. The Formula Threads® mattress protector must be applied to the mattress at all times. Proof of purchase (original sales receipt and warranty documents) is required for all claims. Stains must be reported no later than five business days after occurrence. Failure to report stains in a timely manner will void this warranty.

     

    WARRANTY EXCLUSIONS

    Mattresses used for commercial, institutional, or rental purposes, or related to the following stains/situations: stains resulting from medical incontinence or medical conditions, unknown stains, stain(s) present for an unknown period of time, overall staining, harsh caustic acids, dyes and dye transfers, willful destruction; bleaches; improper laundering and/or cleaning methods/agents, sweat stains or build up of hair and body oil stains due to failure to launder protector on monthly basis, ironing, burns; multiple stains that have accumulated over time; stains caused by delivery or moving damage; mattresses that have been mishandled, abused, neglected; willful destruction or exposure directly or indirectly to the elements (sun, rain, etc.); damage related to turning or moving mattress; ticking that is non-colorfast; cuts, rips or tears caused by animals (repeated pet bodily fluid stains are considered preventable and are not covered; stains not resulting from a failure of the Formula Threads® mattress protector; stains resulting from a Formula Threads® mattress protector that has been physically compromised by rips, tears, cuts or animal damage; stains on a box spring/foundation, carpet or flooring due to run off or any loss that is covered under an insurance policy.

     

    CONTACTING FORMULA THREADS®

    You may request a copy of your warranty via email.

    Customer Service email: warranty@formulathreads.com

    NO EXPRESS WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR EXPRESS WARRANTY OF ANY OTHER NATURE IS GRANTED HEREIN. NO ONE IS AUTHORIZED TO ASSUME FOR FORUMLA THREADS ANY LIABILITY IN CONNECTION WITH THE USE OF THE MATTRESS PROTECTOR OTHER THAN LIABILITY EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY. THE DURATION OF ALL IMPLIED WARRANTIES IS LIMITED TO THE PERIOD FROM THE DATE ON WHICH THE MATTRESS PROTECTOR WAS PURCHASED. YOUR RIGHTS UNDER THIS WARRANTY ARE YOUR EXCLUSIVE REMEDIES FOR ANY FAILURE OF THE MATTRESS PROTECTOR TO COMPLY WITH ANY EXPRESS OR IMPLIED WARRANTY. FORUMLA THREADS SHALL NOT BE LIABLE IN EITHER TORT OR CONTRACT FOR ANY LOSS OR DAMAGE, WHETHER DIRECT, CONSEQUENTIAL, OR INCIDENTAL ARISING OUT OF THE USE OR INABILITY TO USE THE MATTRESS PROTECTOR OR MATTRESS OR ANY BREACH BY FORUMLA THREADS OF ANY EXPRESS OR IMPLIED WARRANTY. THIS WARRANTY DOES NOT INCLUDE REIMBURSEMENT FOR INCONVENIENCE, REMOVAL, INSTALLATION, SETUP TIME, LOSS OF USE, SHIPPING OR ANY OTHER COSTS OR EXPENSES OUTSIDE OF THOSE SPECIFICALLY STATED.

    This Limited Warranty gives the Customer specific legal rights, and the Customer may also have other rights, which may vary from state to state and province to province.  For Residents of Canada: This Limited Warranty is subject to the applicable provisions of Canadian consumer protection laws that cannot be derogated from by private agreement.  This Limited Warranty is valid in the United States and Canada.

    CARING FOR YOUR FORMULA THREADS® MATTRESS PROTECTOR
    Follow these cleaning instructions for optimal performance:The Formula Threads® Mattress Protector is machine washable in hot water and should be dried on
    medium/low heat.If drying on high heat be sure to reposition several times to avoid scorching.Most detergents and pre-wash liquid stain removers can be used with the exception of thosecontaining solvents or chlorine bleaches.Do not iron or dry clean as this will void your warranty.Between machine washings, the Formula Threads® mattress protector can be cleaned while still onthe mattress by brushing or vacuuming.Formula Threads® recommends washing the mattress protector once a month to avoid build-up ofbody oils.For directions on cleaning a mattress please call Formula Threads® Customer Service. Do notattempt to clean your mattress with household cleaners as this will void the mattress protectorwarranty.For additional cleaning and care tips or to register your warranty, visit our website atwww.formulathreads.com.
    CARING FOR YOUR FORMULA THREADS® MATTRESS PROTECTOR
    Follow these cleaning instructions for optimal performance:The Formula Threads® Mattress Protector is machine washable in hot water and should be dried on
    medium/low heat.If drying on high heat be sure to reposition several times to avoid scorching.Most detergents and pre-wash liquid stain removers can be used with the exception of thosecontaining solvents or chlorine bleaches.Do not iron or dry clean as this will void your warranty.Between machine washings, the Formula Threads® mattress protector can be cleaned while still onthe mattress by brushing or vacuuming.Formula Threads® recommends washing the mattress protector once a month to avoid build-up ofbody oils.For directions on cleaning a mattress please call Formula Threads® Customer Service. Do notattempt to clean your mattress with household cleaners as this will void the mattress protectorwarranty.For additional cleaning and care tips or to register your warranty, visit our website atwww.formulathreads.com.
 
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